Registration Information


The Registration Process

Registering for Jubilee is as simple a 1-2-3! These steps have been created to help your Jubilee registration process go as smoothly as possible!

Step 1: Send in your $200 Initial Deposit.

This should be done as quickly as possible to make sure your group gets in before the conference sells out. This non-refundable deposit will secure your space with an estimated number of attendees until July 1st. Once we have processed your registration, your group will be assigned a confirmation number that will be used in all future registration activities. The $200 deposit will be applied to your final balance provided your initial estimated number does not drop by more than 50%.

New: Individual Conference Only Ticket One Step Process!

For those that don't need lodging and are certain of their number, there is now a simple one step option to purchase your conference only tickets.

Step 2 : By July 1st, send in Reservation Form & Rooming List with non-refundable per person deposits.

For groups using our accommodations, the deposit is $75 per person. If your group is Conference Only (no lodging), the deposit is $40 per person and a Reservation Form is still required. We must have this step completed by all groups. The registration deposits are non-refundable and if canceled cannot be applied to a groups’ balance, however they can be transferred to another person as their deposit only. Rooms for the conference will be assigned on a first come, first serve basis, so it is very important to meet this deadline. Jubilee cannot place your group in a hotel until we have received this deposit and a completed Reservation Form & Rooming list. This step may not be completed by phone.

After July 1st, reservations will continue to be accepted as long as space is available.

All spaces for this event are subject to availability. Once registered you will be permitted to add people to your total as long as space permits. However, once rooming assignments are completed, additional rooms at the same property may not be available. Please call our office to verify availability when adding persons after hotel assignments are received. All changes to your account must be in writing by email, mail or fax.

Step 3 : By September 1st, send in your Final Balance.

Balances cannot be paid at the conference. Balance payments are refundable if cancelled in writing 10 days prior to start of conference.

Housing Information

Housing for Jubilee is provided in quality hotels and motels in the Gatlinburg/Pigeon Forge area.

Sometime after we receive your rooming list and per person registration deposits your group will be assigned a hotel. Your entire group will be staying in the same hotel, groups will not be split up. Your hotel’s proximity to the conference center will be assigned on a first come, first serve basis and could range from a few blocks to several miles away from the conference center. Each group is responsible for their own transportation and parking from their hotel. Gatlinburg trolley service is available to many areas for a nominal fee. Jubilee will not be able to handle specific requests for hotels or guarantee locations. Groups with very specific hotel needs will be better served to book their own accommodations and pay the conference only price. If you decide to switch to Conference Only after submitting a rooming list and $75 per person deposits, $40 of each $75 deposit will be applied to your final balance as a Conference Only deposit, and the remaining $35 is lost as a processing fee for booking/cancelling your rooms.

We have two great rooming options to accommodate you!

When completing Step 2, you will have a choice between Standard and Premium lodging. Premium lodging will be a higher quality hotel in the Gatlinburg or Pigeon Forge area. Standard lodging is clean, quality hotel rooms at an affordable price. All hotels are assigned from closest to farthest, based on registration number. Premium lodging does not guarantee a specific room type or suite. See examples below:

Standard: Glenstone Lodge, River Terrace Resort, Sleep Inn, or similar

Premium: Courtyard by Marriott, Fairfield by Marriott, Black Bear Inn and Suites, or similar

Premium rooming options are limited and switching between categories may not be available after rooms are assigned.

Cancellation Policy

Unfortunately, situations arise prohibiting the attendance of registrants at the conference. For the benefit of all parties and in a spirit of clear communication, the following schedule will be applied without exception to all cancellations:

  • Cancellations received 10 or more days prior to first day of Conference - 100% of monies paid less all non-refundable deposits will be refunded by check.
  • Cancellations received between 3-9 days prior to first day of Conference - 50% of monies paid less all non-refundable deposits will be returned in the form of a credit for use at a future Jubilee.
  • Cancellations received less than 3 days prior to first day of Conference - 25% of monies paid less all non-refundable deposits will be returned in the form of a credit for use at a future Jubilee.
  • Cancellations must be received in writing by the end of each timeframe listed above in order to be considered for refund or credit, no exceptions.
  • All deposits including $200 Initial Deposit and Per Person Registration Deposits are strictly non-refundable.
  • Cancelled Per Person Registration Deposits can be used for another person as their deposit, but cannot be transferred toward final balances.
  • Jubilee Conferences cannot be held responsible for events beyond control, including weather, terrorism or health related causes, prohibiting your attendance.
  • All requests for refunds of any type including Overpayments must be requested in writing within 10 days after the conclusion of the conference
  • Any discounts not applied will not be eligible for a cash refund or credit
  • All refunds and credits will be issued approximately 30 days after the conclusion of the conference.
  • In the unlikely event that a conference is cancelled or postponed, all non-refundable deposits will be applied to postponed and/or a future conference.
  • Non-attendance by any speaker or artist is not grounds for refund and all policies still apply. All schedules are subject to change.